Contact

Talk to the people who build and run PPWR Toolkit.

The toolkit is published by Toolcat Oy in Vantaa, Finland, and one address reaches the same small team that maintains the regulatory datasets and runs the service. Write about an Enterprise plan, about a subscription you already have, or about anything on these pages you think is wrong.

Email

Write to us

Everything on this page goes to one address: tuki@ppwrtoolkit.fi. There is no contact form here and no ticket queue behind it. Say which company you are writing for and what you are trying to do, and the reply comes from someone who works on the toolkit.

We read English and Finnish. Security findings go to the same address, on the terms set out in our security.txt. The registered company, business ID, postal address and data-protection contact are published in the footer of every page here, and on the about page.

Enterprise plans

Enterprise is arranged with us directly

Enterprise is the one plan that does not start at the checkout. It is scoped, set up and invoiced with us directly, because the parts that make it Enterprise are the parts somebody has to switch on for you. Every other plan on the pricing page you can start yourself, on a free trial, without talking to anyone.

  • Unlimited products
  • Bulk import from a spreadsheet, WooCommerce or a feed URL
  • Scheduled automated imports that keep the workspace in step with your WooCommerce store or feed URL
  • Onboarding, training and invoice billing

Email tuki@ppwrtoolkit.fi with roughly how many products you hold, which markets you sell into, and where the product data lives today. That is enough for us to describe the setup and confirm the price before anything is signed.

Existing customers

Is any consulting or review included?

No, deliberately. No plan includes advice, review of your data or any other expertise service. Support covers the use of the software rather than the substance of your compliance. If you need an expert opinion, you need an expert. This tool will have your documents organized for the day you hire one.

In practice the line is easy to find. If the software is in your way — an import that will not map, a document that will not generate, a figure you cannot trace back to its source — that is ours, and the address above is where to send it. Whether your packaging actually satisfies a given article is a judgement about your product, and it is not one we make for you.

Toolcat customers

Partner — for businesses that order from Toolcat

If you are a retailer or industry customer actively buying products from Toolcat, PPWR Toolkit is free. You get the full workspace, every document type and no product limit, for as long as the trading relationship is active. Our goods reach you with their PPWR paperwork, and the tool keeps your side of the compliance organized. Ask your Toolcat contact to switch it on.

The Partner plan is set out in full on the pricing page. If you are not sure whether your account already qualifies, ask your Toolcat contact, or write to the address above and we will check it against the trading record.

See what the toolkit does with your catalogue.

Fourteen days free, five products, no credit card. Load your packaging data and the audit workflow shows which obligations each product already meets.